Effective Date: September 10, 2025
Welcome to Azavea Media. These Terms of Service (“Terms”) govern your use of our website, services, and digital products provided by Azavea Inc, trading as Azavea Media (“Azavea Media,” “we,” “our,” or “us”).
By accessing or using our website or services, you agree to these Terms. If you do not agree, you must not use our website or services.
1. Services We Provide
Azavea Media helps creators and businesses publish and market digital content, including but not limited to:
- Content publishing (books, newsletters, blogs).
- Course production and publishing.
- Marketing, advertising, and audience growth services.
- Community-building tools and strategies.
2. Eligibility
By using our services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering into a binding contract.
3. Accounts
To access certain services, you may need to create an account. You are responsible for:
- Keeping your login details secure.
- All activities that occur under your account.
- Providing accurate and up-to-date information.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Payments & Refund Policy
4.1 Payments
- Payments for digital products, courses, or services must be made in full at the time of purchase unless otherwise agreed in writing.
- We may use third-party payment processors. By making a payment, you agree to their terms as well.
4.2 U.S. Customers – 14-Day Guarantee
- Unless otherwise stated, all purchases are covered by a 14-day money-back guarantee.
- Refund requests must be submitted in writing to via our support channels within 14 days of purchase.
- After 14 days, all sales are final, and no refunds will be issued.
4.3 EU/UK Customers – Consumer Rights
If you are located in the European Union, United Kingdom, or European Economic Area (EEA), you have additional statutory rights under consumer protection laws:
- You have a 14-day cooling-off period starting from the day after you purchase a digital service or product.
- If you request or access the digital product immediately (e.g., course access, downloads), you acknowledge that you waive your right to cancel once the service has begun or the digital product has been delivered in full.
- To exercise your right of withdrawal, you must contact us within 14 days via our support channels with a clear statement of cancellation.
Refunds will be processed using the same method of payment you used for the original transaction.
5. Intellectual Property
All content provided by Azavea Media—including text, graphics, branding, and digital materials—is protected by copyright and intellectual property laws.
- You may not copy, reproduce, distribute, or resell our content without prior written consent.
- Content you create using our services remains yours, but by submitting it to us, you grant Azavea Media a non-exclusive license to use it for the purpose of delivering services.
6. User Content
You may submit content (such as posts, course materials, or comments). By submitting content, you confirm that:
- You own or have the right to share it.
- It does not infringe on the rights of others.
- It does not contain unlawful, harmful, or abusive material.
We may remove content that violates these terms at our discretion.
7. Marketing & Advertising
By engaging with our services, you agree that we may use anonymized results (e.g., growth metrics, testimonials with your permission) for case studies or marketing purposes.
You may opt out by contacting [INSERT EMAIL HERE].
8. Third-Party Tools & Services
Our services may integrate with third-party platforms (e.g., payment gateways, advertising networks, publishing platforms). We are not responsible for the terms, privacy, or functionality of third-party providers.
9. Data Protection & Privacy
We process personal data in accordance with our Privacy Policy and applicable laws, including the U.S. Privacy Regulations, GDPR (EU/UK), and other relevant frameworks.
By using our services, you consent to the collection and use of personal data as described in our Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by law:
- Azavea Media is not liable for indirect, incidental, or consequential damages (including loss of profits, data, or business opportunities).
- Our liability for any direct damages is limited to the amount you paid for the service in question.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law (including EU/UK consumer rights regarding defective products or services).
11. Disclaimers
- We do not guarantee specific results (e.g., sales volume, lead generation, audience size).
- Digital publishing and marketing outcomes vary depending on factors outside our control.
- Services are provided “as is” without warranties of any kind, except as required by law.
12. Termination
We may suspend or terminate your access to services if you:
- Breach these Terms.
- Engage in fraudulent, abusive, or unlawful activities.
You may stop using our services at any time.
13. Governing Law & Dispute Resolution
13.1 U.S. Customers
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of Florida, United States.
13.2 EU/UK Customers
If you are an EU/UK consumer, these Terms are governed by the laws of your country of residence, and you may bring claims in your local courts. You may also use the European Online Dispute Resolution (ODR) Platform: https://ec.europa.eu/consumers/odr.
14. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on our website with a revised “Effective Date.” By continuing to use our services after changes, you agree to the updated Terms.
15. Contact Us
For questions about these Terms, please contact us:
Azavea Inc, trading as Azavea Media
Incorporated in Florida, United States
Address: 3901 NW 79TH AVE, MIAMI, FLORIDA 33166, UNITED STATES
Email: contact@azaveamedia.com